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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cathy Cooper

February 3, 2026

5  out of  5
rating by Cathy Cooper
"Rae Ann was great getting my insurance changed over when I purchased a new vehicle! Have had Ricks office for over 40 years with always great service!"
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arla huck

January 29, 2026

5  out of  5
rating by arla huck
"I work for an insurance agency but, I need Ricks office to help me with My sister's insurance and have always found them to be very helpful with my sister's needs and pleasant to deal with fast and courteous. Raeann was great"
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Teddy Prettyman

January 23, 2026

5  out of  5
rating by Teddy Prettyman
"Very helpful in helping me through a complicated situation. I would highly recommend Rick Albrect’s office."
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Kristin Derrick

January 23, 2026

5  out of  5
rating by Kristin Derrick
"Reyanne is so helpful and always explains the ins and outs i need to know to keep my coverage up to date and accurate!"
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John Brailsford

January 23, 2026

5  out of  5
rating by John Brailsford
"It’s been great working with you. Thanks for providing great service."
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Sarah Ogden

January 8, 2026

5  out of  5
rating by Sarah Ogden
"My family has used Rick and his team (special shout out to Michelle) for our auto and home insurance for years, and they've always provided us with great rates, amazing service, and the peace of mind that they have our best interests at heart. Will always recommend them highly!"
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Justin Larson

January 6, 2026

5  out of  5
rating by Justin Larson
"I’ve had my insurance here since I was 16 years old and have always had a great experience. The local staff is excellent, and Rayann has been a phenomenal resource through many insurance needs and situations. Her support has made a big difference."
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misael ynfante soto

December 11, 2025

5  out of  5
rating by misael ynfante soto
"Very easy to work with , Very good policy rates ."
We responded:
"Thank you for your positive feedback! We're glad you found our process easy and our rates satisfactory. We strive to maintain quality in all we do."
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Tanner Livingston

December 1, 2025

5  out of  5
rating by Tanner Livingston
"We have had insurance with this State Farm branch for almost 10 years now and I wanted to come and say that they are fantastic. RaeAnn, who we have interfaced with the most, is always quick to respond, clear in her communication, and very helpful. To anyone looking for good people to help you out with your car insurance, look here! You won’t regret it."
We responded:
"Thank you for your wonderful review and for recognizing RaeAnn's hard work. We're pleased to have provided you with top-notch service for nearly a decade!"
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Joe Connelly

November 26, 2025

5  out of  5
rating by Joe Connelly
"Rick and RaeAnn have been a pleasure to work with! I'd be happy to recommend them to friends and family."
We responded:
"Thank you for your kind words! We're thrilled you had a great experience and appreciate your willingness to recommend us. We strive to maintain the highest standards of service."
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Bryce Prince

November 25, 2025

5  out of  5
rating by Bryce Prince
"They’re very quick and reliable whenever I call them."
We responded:
"Thank you for your kind words. We strive to provide prompt and dependable service every time. We're glad you noticed!"
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Alyssa Martinez

November 25, 2025

5  out of  5
rating by Alyssa Martinez
"Been with state farm all of my married life, with Rick and Raeann in American Fork for years. They have been there for me if even over email camly talking me through stressful situations. recomend.."
We responded:
"Thank you for sharing your experience. We're glad to be your reliable choice through the years and happy to provide calm support when needed. Your recommendation means a lot to us!"
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brett buckley

November 21, 2025

5  out of  5
rating by brett buckley
"RaeAnn Yocom helped me out completely! best price monthly I've been quoted, fast and friendly service and i was ready to be back on the road in less then a hour 5 stars!!"
We responded:
"Thank you for your kind words! We're thrilled to hear you received excellent service and found our pricing competitive. Glad we could get you back on the road quickly!"
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amanda olsen

November 20, 2025

1  out of  5
rating by amanda olsen
"Literally the worst ran business of all time. The staff drops every task though the cracks. Basically pay for a service that is useless because there is no effort made by employees to do a simple task efficiently. Do yourself a favor and find and agent and staff that are qualified in their field."
We responded:
"I'm sorry to hear about this experience. Please give our office a call so we can fix everything and give you a 5 star experience. "
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Michael BAGLEY

October 7, 2025

5  out of  5
rating by Michael BAGLEY
"I’ve been with this company since I was 16 years old. This insurance company has been with us through all sorts of crazy stuff. I highly recommend them."
We responded:
"Thank you for your loyalty and recommendation! We're proud to have been there for you through everything. Your satisfaction is our top priority."
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Mark Bonham

October 1, 2025

5  out of  5
rating by Mark Bonham
"Rick, Rae Ann and team have taken great care of us and our family for years--thanks again! Mark"
We responded:
"Thank you for sharing your positive experience, Mark! We're thrilled to hear that our team has continuously met your family’s needs with great care and dedication."
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darin haag

September 29, 2025

5  out of  5
rating by darin haag
"I have been with State Farm for majority of my adult life. Raeann has been a part of that experience for more than 20 years."
We responded:
"We appreciate your longstanding loyalty and are glad to hear Raeann has consistently provided you with quality service for over two decades. Thank you for your 5-star review!"
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David B

August 29, 2025

5  out of  5
rating by David B
"I love this office, everyone is so nice."
We responded:
"Thank you for your kind words! We're thrilled to hear that you had a pleasant experience with our team. We pride ourselves on providing exceptional service."
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Laurie Doane

August 29, 2025

5  out of  5
rating by Laurie Doane
"I’ve had the pleasure of working with Raeann while getting homeowners and vehicle insurance. She gave us some really excellent customer service and good advice on what would work best for us while giving us options. In the past we have always gotten insurance exclusively online and have not spoken with an agent. I cannot say enough nice things about the professionalism and knowledge of Raeann. She is a credit to her profession."
We responded:
"Thank you for your glowing review! We're thrilled to hear Raeann provided excellent customer service and insightful advice. "
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bradley mckeever

August 22, 2025

5  out of  5
rating by bradley mckeever
"I had Insurance with this agency for amount forty years. They have been able to handle all of my needs with no problems. I would recommend they very highly."
We responded:
"Brad, Thank you so much for taking time to leave us a 5 STAR REVIEW !! We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! Thanks for insuring your new home, jewelry, autos and life with our office. Thanks for your friendship! Rick"
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Jocee Flygare

August 11, 2025

5  out of  5
rating by Jocee Flygare
"very helpful and nice"
We responded:
"Thank you for the great review! We're thrilled to hear you found our service helpful and friendly. Have a great week!"
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E. Martinelli (Aster)

August 8, 2025

5  out of  5
rating by E. Martinelli (Aster)
"Reann answered my question quickly and handled my problem swiftly, never have a problem calling into this office with a question/concern."
We responded:
"We're thrilled to hear that your experience was handled efficiently and satisfactorily! Thank you for sharing your positive feedback."
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sandy cottle

August 6, 2025

5  out of  5
rating by sandy cottle
"We’ve been with Rick’s agency for over 20 years. They have always been helpful and caring through all of needs over the years. Raeanne is my favorite and always a pleasure to work with!"
We responded:
"We're thrilled to have your loyalty over the past 20 years and happy to hear about your positive experiences! Thank you for your kind words. "
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Kaitlyan James

July 29, 2025

5  out of  5
rating by Kaitlyan James
"Every time I call they’re always quick to address any concerns or help make changes to policies. The office staff have always been polite and very kind. Specifically RaeAnn was helpful in making sure our vehicles had the best coverage."
We responded:
"Thank you for your kind words and 5-star review! We're thrilled to hear about your positive experiences with our quick service and friendly staff, especially RaeAnn. We strive to ensure you have the best coverage."
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Carol Barksdale

July 28, 2025

5  out of  5
rating by Carol Barksdale
"I have worked with Rick Albrecht's office for over 30 years and have ALWAYS received excellent service. No matter who answers the phone, I know they will take the time to answer my questions, and I never feel like they are trying to sell me something. They are very conscientious of each individual's needs."
We responded:
"Thank you for your loyalty and sharing your positive experience. We're glad to consistently provide excellent service that meets your individual needs."