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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of MaKell Chipman

MaKell Chipman

November 16, 2024

5  out of  5
rating by MaKell Chipman
"Rick and his staff at the American Fork office are amazing. They are super helpful, and RaeAnn is always willing to resolve any issues or apply any changes to policy quickly and easily. Great people to work with, always a pleasure."
We responded:
"Thank you MaKell! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
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Paul Walker

November 15, 2024

5  out of  5
rating by Paul Walker
"Always helpful. Very knowledgeable. Friendly and easy to work with."
We responded:
"Thank you for taking the time to leave us a review. We are always here to help any way we can. Have a fantastic weekend!"
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Nic Russell

November 5, 2024

5  out of  5
rating by Nic Russell
"Rick and his staff are so easy and kind to work with. I know I can count on them to get back to me whenever I call, and they are always ready with answers to my questions and concerns. I love working with this office."
We responded:
"We are always here for all the insurance questions. We appreciate you choosing our team for your insurance needs. Thank you for the review and feedback Nic. We hope you have a fantastic week!"
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Brennan Wallace

November 1, 2024

5  out of  5
rating by Brennan Wallace
"If you’re needing insurance, Rick’s office is the place to go. Rick, Michelle, and RaeAnn are all very knowledgeable about the industry and treat their customers (and myself extremely well). Having switched from Geico and having no relationship with the agent there, Rick and his office make it a priority to know their clients besides serving them as their agent. Would recommend Rick to anyone and everyone needing insurance in the area or beyond."
We responded:
"Our team takes pride in being knowledgeable and dedicated to providing the best service to our customers. Your words are a testament to our commitment, and we're delighted to have been of service to you."
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Dennis Kane

October 30, 2024

5  out of  5
rating by Dennis Kane
"As usual, great service from both Raeann & Michelle. I am the anal type, always w/lots of questions. These gals never disappoint. Left USAA after 30 years for this agencies great service & significant cost savings!"
We responded:
"We are here for all the insurance questions and love to help. Thank you for choosing us Dennis. Please let us know if we can ever help further. Have a great weekend!"
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Reggie Walker

October 9, 2024

5  out of  5
rating by Reggie Walker
"I have been working with Rick and his team for over 30 years and have received prompt, kind, and professional care in dealing with my insurance needs. I would recommend Rick to everyone!"
We responded:
"Thank you for taking the time to leave us a review Reggie. We appreciate your loyalty to our team. We are always here to provide the best insurance experience. Have a fantastic rest of your week."
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Wade Nielsen

September 30, 2024

5  out of  5
rating by Wade Nielsen
"Rick and Raeann are my go to for insurance. They’ve been doing insurance longer than I’ve been alive and can answer any insurance question clearly. They are easy and fun to work with and get us good prices on our coverage. Highly recommend."
We responded:
"We are here for all the insurance questions. Thank you Wade for the feedback and review. We are always here to help. Have a great week!"
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Valarie Bond

September 19, 2024

5  out of  5
rating by Valarie Bond
"I have been with Rick Albrecht State Farm office for several years! All the staff are very helpful and go the extra mile to help you with your policies and get you the best rate possible! I have worked with RaeAnn and Michelle and they are so friendly and wonderful to work with! Keep up the great work!!!"
We responded:
"Thank you, Valarie! We love being able to go the extra mile to ensure our customers are well-protected with the best rates. Thank you for the amazing feedback and review. Have a fantastic weekend!"
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Steph Thomas

September 12, 2024

5  out of  5
rating by Steph Thomas
"We are THRILLED with Rick Albrechts office! We recently moved from another company and found MUCH better and quicker service at a much better price!"
We responded:
"Thank you Steph! We appreciate the amazing feedback. Thank you for choosing us. I am happy to hear about your experience. Have a great weekend!"
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Jamie Millett

September 9, 2024

5  out of  5
rating by Jamie Millett
"I’ve been with State Farm for 27 years & usually speak with RaeAnn. She is very knowledgeable and always extremely helpful. Everyone in Ricks office is great to work with as well."
We responded:
"Thank you so much for your dedication to State Farm and our team. We appreciate you choosing us. Thank you for the wonderful feedback. Have an amazing week!"
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Andrew Bray

August 16, 2024

5  out of  5
rating by Andrew Bray
"Been with these guys for 14 years, and they are fantastic. I usually speak to RaeAnn or Michelle and they are both extremely knowledgeable and helpful. I was briefly with Travelers when I bought my new car, and State Farm gave me about 5x the coverage for less than what I was paying, AND I added a motorcycle to the policy that was not included on Travelers. I’ll be with these guys for the long haul!"
We responded:
"I am glad we were able to give you more insurance coverage while providing a cheaper rate! Thank you for choosing Rick Albrecht State Farm! Have a great weekend Andrew!"
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Monty Downs

August 13, 2024

5  out of  5
rating by Monty Downs
"Very willing to help with my problem"
We responded:
"Thank you Monty. We are always here to help any way we can. We appreciate the review and feedback."
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Kevin Saxton

August 9, 2024

5  out of  5
rating by Kevin Saxton
"The most relaxing place I have ever been to take care of business. I will be able to know that I'm going to be safe. Thanks."
We responded:
"Thank you for the great review, Kevin. We love making sure every customer is aware of what policy coverages they have and answering all the insurance questions. We appreciate you! "
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Marlynda Matthews

August 7, 2024

5  out of  5
rating by Marlynda Matthews
"Great service and personal communication. Have been with Rick for almost 30 years."
We responded:
"Thank you for being such a dedicated State Farm customer! We appreciate you sticking with us Marlynda. Thank you for the review and feedback. "
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Rosalyn Davies

July 18, 2024

5  out of  5
rating by Rosalyn Davies
"You did a wonderful, helpful thing for me. I thank you so much I'm setting up a new place to live, so this was a very important task done by you. Thank you, Rosalyn"
We responded:
"Thank you Rosalyn. I am glad we were able to help. We are always here to help any way we can. Have a great weekend!"
Profile photo of Joshua Hanson

Joshua Hanson

July 17, 2024

5  out of  5
rating by Joshua Hanson
"RaeAnn and Rick and team are amazing to work with! 😊 Very impressed with their service and care over many years."
We responded:
"Thank you Joshua. We appreciate the review. We love hearing how we are doing and love seeing the 5-star experiences. We are always here for you if you ever need us. Have a great weekend. "
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fume

July 17, 2024

5  out of  5
rating by fume
"Knowledgeable, efficient and friendly service."
We responded:
"Thank you for your review. We appreciate you taking the time to let us know how we are doing. We are always here to help you in any way we can. Have a great weekend! "
Profile photo of Michelle Stansfield

Michelle Stansfield

July 4, 2024

5  out of  5
rating by Michelle Stansfield
"I have been with Rick for 15 years years. I love how personable the staff are. They remember me and are always so kind and personable. I would highly recommend this branch! 🙂"
We responded:
"Thank you so much Michelle. We appreciate you being a loyal customer to Rick Albrecht State Farm team. Thank you for the review and feedback. Have a great weekend!"
Profile photo of jaromq putvin

jaromq putvin

July 4, 2024

5  out of  5
rating by jaromq putvin
"Love your neighbor! State Farm is here🥇"
We responded:
"Thank you! We appreciate you taking the time to leave us a review. Have a great weekend!"
Profile photo of Matthew Madruga

Matthew Madruga

June 27, 2024

5  out of  5
rating by Matthew Madruga
"I have had exceptional experiences with this branch. The staff was incredibly helpful, professional, and attentive to my needs. They took the time to explain all my options and helped me choose the best coverage for my situation. The process was smooth and hassle-free, and I felt well taken care of throughout. Special thanks to Rich Albrecht for going above and beyond to ensure I had a positive experience. Highly recommend this branch for anyone looking for reliable and friendly insurance services!"
We responded:
"Thank you so much for the amazing review. We appreciate you choosing the Rick Albrechet State Farm team. We are always here to help you with all things insurance. Have a great weekend!"
Profile photo of Benjamin Bushman

Benjamin Bushman

June 26, 2024

5  out of  5
rating by Benjamin Bushman
"I’ve been with a lot of different agents from different insurance providers as I have moved around Utah, Arizona, and Idaho. Rick’s office is great, quick to respond, knowledgeable, and most importantly to me, cheerful. I hate calling in to places and dealing with grumpy and frustrated employees. Rick’s office is different. They provide great and timely service while being personable and willing to help! They manage my policies so I never have to think about insurance. What a dream!! One of Rick’s employees, RaeAnn Yocom, is my favorite person to work with! I would highly recommend Rick’s office."
We responded:
"Thank you so much! We are always here to help and provide the best insurance experience. We are here to talk whenever you need us. Have a fantastic weekend!"
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Marci Kuhn

June 21, 2024

5  out of  5
rating by Marci Kuhn
"Rick Albrecht and his friendly staff have assisted me on numerous occasions with my multiple vehicles. All of my adult children also have policies through him. Rick is a professional and knowledgeable business man who promptly responds to all of my insurance concerns and personally guides me through to the best possible resolution options. Thanks Rick."
We responded:
"Thank you so much Marci for the amazing review and feedback. We are happy to be able to service your family. Whenever you need us, we are here for you. Have a great weekend!"
Profile photo of David Mosher

David Mosher

June 14, 2024

5  out of  5
rating by David Mosher
"Good customer service, got things taken care of very quickly. Very happy."
We responded:
"Thank you David! We appreciate the kind words and amazing review. We are always here to take the best care of our customers. We appreciate you! "
Profile photo of Marvin Sanders

Marvin Sanders

June 14, 2024

5  out of  5
rating by Marvin Sanders
"Been with Statefarm since I moved from Los Angeles to Utah and met Rick Albrecht, continuously provided me with great service. To Rick Albrecht and his staff thank you for giving me the feeling of being part of the family 😁"
We responded:
"Thank you for choosing us and being a part of our family, Marvin! We appreciate it more than you know. We are always here to help. Have an amazing weekend!"
Profile photo of Lexi Webb

Lexi Webb

June 5, 2024

5  out of  5
rating by Lexi Webb
"I just bought a new car and needed to get insurance on it. My parents have been using state farm and this staff for 24+ years and helped me contact RaeAnn and I have never had such great customer service and help from an insurance place ever. I felt like I was just joining the family with open and helpful arms. Great people and great help to someone who is new to all of this. Highly highly recommend. :)"
We responded:
"We appreciate you choosing us for your auto insurance needs. Thank you Lexi for the fantastic feedback. We are always here to help any way we can. "