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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Alex M

June 28, 2025

1  out of  5
rating by Alex M
"Someone that goes by Kwin Albrecht sold me a counterfeit automotive part on eBay. I can only assume that Kwin Albrecht is related to Rick Albrecht from State Farm Insurance in American Fork Utah as the address Kwin used is from this exact location. Zero ethics from this family given the way Kwin responded. It appears Rick Albrecht responds to nearly all reviews left, I hope this makes Rick aware of what Kwin is doing. This is unacceptable. I am out over $1,000 due to receiving a counterfeit automotive part. Please have a stern talk with Kwin for me, Rick Albrecht. Given that the eBay account I purchased my automotive part from (Marcy6400) sells mostly exclusively automotive parts and this business listing being insurance related (automotive included) it gives me reason to believe that this establishment and/or family is suspect. I will not be removing my review as eBay decided in favor of Kwin, a relative of Rick Albrecht. It is my strong belief that my review is warranted as the addresses used are identical and the surname for the owner of this establishment and the eBay account are identical. That is no coincidence. Rick, be a good neighbor and speak with Kwin, he stole $1,000 from me."
We responded:
"Hello Alex, I am sorry that someone on eBay sold you a counterfeit item, but that has nothing to do with State Farm or my office. I would recommend reporting it to eBay and going through those proper channels. We would appreciate it if you could remove this review as it has nothing to do with the Rick Albrecht State Farm office or team. I wish you the best in getting your money back from eBay. "
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Carloid

June 24, 2025

5  out of  5
rating by Carloid
"Working with Rick Albrect and his staff has been so easy and rewarding! After a few months of driving with the monitor my bill went down over 30% and I didn’t have to do a thing. Today RaeAnn from his staff quickly answered my question and adjusted what needed adjusting —she was so pleasant, helpful, and knowledgeable ! I’m a customer for life."
We responded:
"Thank you for your wonderful review. We're delighted to hear that our dedication to providing top-notch service and effective solutions has met your needs so seamlessly!"
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Cortney Dalton

June 12, 2025

5  out of  5
rating by Cortney Dalton
"I think for the first time ever I have had a more than pleasant experience with navigating insurance. They have gone above and beyond by reaching out and confirming changes and verifying what I need without me even having to ask or follow up. I highly recommend this team!"
We responded:
"We're thrilled to hear about your positive experience and our team's proactive service! Thank you for the recommendation and for trusting us with your insurance needs."
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Seth Wold

June 6, 2025

5  out of  5
rating by Seth Wold
"Reann is amazing to work with. Super friendly and responsive."
We responded:
"Thank you for sharing your positive experience! We're thrilled to hear you enjoyed the quality service provided by Reann. Your feedback is greatly appreciated!"
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Mindy Maude

June 2, 2025

5  out of  5
rating by Mindy Maude
"Was really stressed about getting my HO6 coverage. I was able to get the entire thing done over the phone in less than 15 minutes. She already knew exactly what I needed to provide, and walked me through it really well. Great experience"
We responded:
"We're thrilled to hear you had a great experience and found the process efficient and helpful. Thank you for sharing your positive feedback!"
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Morgan L

May 23, 2025

5  out of  5
rating by Morgan L
"After switching over to Rick’s office from a previous office that I was having a bad experience with, it was like a breath of fresh air! Since switching over a couple years ago I have received the best help and customer service from the whole team at Rick’s office. RaeAnn specifically has helped me a great deal! Especially when I first came over. She helped me sort out a huge mistake and issues my previous agent made. She’s very courteous, and has always treated me with respect when I need help understanding something. Thank you all!"
We responded:
"We're thrilled to hear about your positive experience! RaeAnn and the rest of our team appreciate your kind words and are always here to provide outstanding service. Thank you for sharing your feedback!"
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Nathan Gover

May 14, 2025

5  out of  5
rating by Nathan Gover
"This team is always ready to serve and also recommends insurance that is tailored to me and my property. I've been a customer for 30 years and hope to be for 30 more. Thanks Rick and team!"
We responded:
"We're thrilled to hear you've had such a positive experience and appreciate your loyalty over the years. Thank you for trusting us with your insurance needs!"
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Tamra Berry

April 30, 2025

5  out of  5
rating by Tamra Berry
"Rick, RaeAnne, and the State Farm team have always been so good to work with and so helpful with our insurance questions & needs."
We responded:
"Thank you for your kind words! We're thrilled to hear about your positive experience with our team and their assistance with your insurance needs. "
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SaeDee Vergara

April 4, 2025

5  out of  5
rating by SaeDee Vergara
"Best insurance and even better service."
We responded:
"We're delighted to hear you appreciate the quality of our insurance and service! Thank you for the fantastic review."
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Kendall Boothe

April 4, 2025

5  out of  5
rating by Kendall Boothe
"I have been using Rick’s team for my insurance needs for over 30 years. They are always so friendly, professional and helpful. They know their stuff, and that makes things quick and easy. You won’t be disappointed, so reach out."
We responded:
"Thank you for the glowing review! It's great to hear that our team's friendliness and expertise have consistently made your insurance experience quick and easy over the years."
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Austin Cobbley

April 1, 2025

5  out of  5
rating by Austin Cobbley
"Without a doubt the best agency around. As great as Rick is I personally have to give vast credit to RaeAnn. She’s the voice that I love to hear when I reach out, and after years and years of top quality service and protection they provide for my family I could not imagine anyone else making me feel as protected and cared for! They provide that 10 out of 10 service you expect time and time again."
We responded:
"Thank you for your wonderful feedback! We're thrilled to hear about your positive experiences and the exceptional service you've received. It's always our goal to provide top-notch care and protection."
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gita Englert

April 1, 2025

5  out of  5
rating by gita Englert
"Thank you RaeAnn for helping with our families home and auto insurance needs. No matter how many times we change autos you always make it simple and easy. Thank you again, Gita"
We responded:
"We're thrilled to hear RaeAnn consistently makes your insurance updates simple and easy. It's always our goal to provide top-quality service. Thank you, Gita, for your kind words and loyalty."
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sergio avalos

April 1, 2025

5  out of  5
rating by sergio avalos
"I have insurance with state farm for a long time and I love how they respond to any situation i have. I highly recommend to every one to get a quote from them"
We responded:
"Thank you for sharing your positive experience! We're glad to hear that our response times have met your expectations and that you recommend our services so highly."
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Terri Calton

April 1, 2025

5  out of  5
rating by Terri Calton
"Great services and informative related to life needs!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear you found our services informative and valuable for your life needs."
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Dakota Vest

March 27, 2025

5  out of  5
rating by Dakota Vest
"These guys have been extremely helpful in finding me the best rate for my vehicles I recommend"
We responded:
"We're thrilled to hear that you found our services so helpful! Your recommendation means a lot to us. Thank you for trusting us with your insurance needs."
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Christine Rains

March 26, 2025

5  out of  5
rating by Christine Rains
"Always helpful and informative. Very personable and easy to communicate with!"
We responded:
"Thank you for your kind words! We're glad to hear you had a positive and informative experience. It's always our goal to provide top-notch service."
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Ken LeMay

March 25, 2025

5  out of  5
rating by Ken LeMay
"Rick Albrect and staff do an amaizing job and so easy to work with!"
We responded:
"Thank you for your 5-star review! We're thrilled to hear that our team's work met your expectations and made the process easy."
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Brad Weese

March 25, 2025

5  out of  5
rating by Brad Weese
"Rae Ann helped me today ! We have used State Farm for 20 years! I know when I get RaeAnn that I will get what I need . Thanks guys !"
We responded:
"We're thrilled to hear about your positive experience with Rae Ann and appreciate your loyalty for 20 years! Thank you for highlighting our commitment to providing quality service."
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Jacob K

March 21, 2025

5  out of  5
rating by Jacob K
"I recently moved all of my insurance matters over to State Farm. Michelle and Raeanne are always attentive and willing to help out, saving their customers money and time. Don’t hesitate to do business with them."
We responded:
"Thank you for your fantastic review! We're thrilled to hear that Michelle and Raeanne made your transition smooth and beneficial. Have a great weekend!"
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Hudson Scholes

March 20, 2025

5  out of  5
rating by Hudson Scholes
"Great experience really easy and quick"
We responded:
"Thank you for the 5-star review! We're thrilled to hear that your experience was quick and efficient. We strive to maintain high-quality service for our valued clients! "
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Tammy Carter

March 19, 2025

5  out of  5
rating by Tammy Carter
"I have been with this office and agent for many years and they have always been great!"
We responded:
"Thank you for your loyalty and kind words. We're thrilled to have consistently met your expectations over the years. We appreciate you!"
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Melody Parks

February 13, 2025

5  out of  5
rating by Melody Parks
"The customer service at this location is truly outstanding. Everyone I have ever interacted with there is kind and courteous, helpful, and able to address my needs. Rick even took the time to walk me through options on my homeowners policy, which meant a lot as a new homeowner. I can't recommend this office highly enough! Use their services and you will not regret it!"
We responded:
"Thank you for such a positive review! It's fantastic to hear about your exceptional experience with our customer service and that we could guide you through your homeowners policy. We truly appreciate your recommendation! Have an amazing weekend!"
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ricky hood

February 12, 2025

5  out of  5
rating by ricky hood
"Everyone at Rick's office is always so nice to work with."
We responded:
"Thank you for the wonderful review! We're thrilled to hear that our team's friendliness made your experience so positive. Your satisfaction is our priority!"
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Daniel Boyd

February 5, 2025

5  out of  5
rating by Daniel Boyd
"If you are looking for an insurance agent that really is "Like a Good Neighbor" then Rick Albrecht is your guy! I have been with his agency for the last 5 years and I couldn't be happier."
We responded:
"Thank you for sharing your experience! It's fantastic to hear that you've received such great service over the years. We're thrilled to have earned your trust and satisfaction."
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Peter Ayad

February 3, 2025

5  out of  5
rating by Peter Ayad
"Just started my home and auto insurance with State Farm. Rick’s team made the process easy and simple. I started with a quote on their website then asked for them to call me since I was struggling a little bit with the company’s website. I definitely recommend Rick’s team since they explained everything to me and got my quote all together really quick."
We responded:
"We're thrilled to hear that our team made your insurance setup simple and efficient! Thank you for recommending us and appreciating our service quality."